InDriver - No Insurance Protection

E-hailing drivers have been advised not to register themselves under the illegal InDriver e-hailing app as any mishap would not be covered by insurance. Malaysia e-hailing drivers association (MEHDA) said this purported e-hailing operator had been operating illegally for months in Penang.

Upon checks and confirmation from the Land Public Transport Agency, the said company does not have a Business Mediation License to operate, making it an illegal e-hailing operator. Following more complaints and investigations, we found that InDriver, despite being illegal, allows e-hailing drivers to sign up and go online using the app to ferry passengers without having a valid public service vehicle license.

All e-hailing drivers are encouraged not to use the InDriver app, because in the event of any mishap during rides, the illegal status of InDriver and their drivers would mean both passengers and drivers are not covered by insurance while on the road. This would also lead to further complications should there be accidents along the journey.