Set your people up for success
Many individuals in management roles often prioritize their own performance over the unique needs of their team members. Success as a leader or manager is not determined by personal achievements but rather by the success of the team as a whole. This leadership style focuses on empowering individuals to excel and fostering an environment where everyone can succeed together.
Invert the pyramid
The concept of servant leadership, which involves flipping the traditional top-down hierarchy, is practiced by some of the largest and most profitable companies worldwide. In a classic organizational structure, the hierarchy resembles a triangle with the CEO at the top, followed by various levels of management beneath. At the top of the inverted triangle are the customers, as serving them is the primary purpose of the company. The customer-facing employees are prioritized and positioned right below the customer, higher in the organization than the CEO. This is the strength of the inverted pyramid. This model works effectively because employees are the ones who interact with customers on a daily basis, so they should be the ones at the top of the list.
Many individuals in management roles often prioritize their own performance over the unique needs of their team members. Success as a leader or manager is not determined by personal achievements but rather by the success of the team as a whole. This leadership style focuses on empowering individuals to excel and fostering an environment where everyone can succeed together.
Invert the pyramid
The concept of servant leadership, which involves flipping the traditional top-down hierarchy, is practiced by some of the largest and most profitable companies worldwide. In a classic organizational structure, the hierarchy resembles a triangle with the CEO at the top, followed by various levels of management beneath. At the top of the inverted triangle are the customers, as serving them is the primary purpose of the company. The customer-facing employees are prioritized and positioned right below the customer, higher in the organization than the CEO. This is the strength of the inverted pyramid. This model works effectively because employees are the ones who interact with customers on a daily basis, so they should be the ones at the top of the list.
Acknowledge your people for their personal accomplishments
As a leader, you may have bought into the idea that praising people for going above and beyond is a good thing for business. It is, and in fact, research confirms this. But try going a step further. Recognize your people not only for their business accomplishments but also for their milestones outside of work, such as birthdays, awards, and family celebrations.
Grow your people
The best companies of those I have tracked for nearly a decade have consistently stood apart for their efforts to help employees reach their full potential. This trend is still true today as technology continues to advance. Development opportunities aren’t limited to high-potential employees. At the best companies, employees across roles have access to real-time feedback and growth opportunities, enabling them to reach their potential and become even more effective at their jobs.
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