Nationwide Express, founded by the late businessman Tan Sri Basir Ismail, was one of the country’s leading courier service providers. Its roots can be traced back to 1985.
Nationwide Express has 1,100 dedicated employees, a fleet of more than 300 vehicles, and 500 motorbike couriers. It has a network of 150 branches and agents in Malaysia, Singapore and Brunei, with the capacity to handle over 40,000 packages per day.
KTM Distribution Sdn Bhd - last month, KTM Distribution terminated its operations effective Nov 1, despite having a 38-year presence in the courier and logistics business. KTM Distribution said that the cessation of its operations was in line with a restructuring exercise.
CJ Century Logistic Holdings Bhd - another company that has exited the last-mile delivery industry is CJ Century Logistics Holdings Bhd, formerly known as Century Logistics, which sold its loss-making courier arm last year for about RM7.5 million.
Other players - such as GDEX Bhd and Pos Malaysia Bhd have suffered consecutive quarters of losses, despite on-steroid growth in demand for courier or last-mile delivery services in the past three years — fuelled by the Covid-19 pandemic — with many e-commerce platforms outsourcing their services to delivery companies.
The last-mile delivery sector is facing an extremely competitive operating environment in Malaysia. The country, with a population of 33 million, has granted 122 courier licences. In comparison, Thailand, with a population of 70 million, has granted only half as many courier licences as Malaysia, while Indonesia has 42 for a nation of 273 million.
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