Tuesday, October 1, 2013

Singapore: Results Not Excuses

As the Government sets out to translate its strategic policy shifts into programmes that will improve the lives of Singaporeans, a major determinant of its success will be citizens’ trust, said Prime Minister Lee Hsien Loong yesterday.

He said the public service can strengthen this trust by working together as one, placing Singaporeans at the centre of its work and upholding the highest standards of integrity.

“Ultimately, integrity is not about systems and processes but values,” Mr Lee told 250 public service leaders gathered at its annual planning session. “The government must have a culture that doesn’t tolerate any wrongdoing or dishonesty and the public officers must have the right values — service, integrity, excellence — and each officer and the service as a whole must take pride in being clean, incorrupt.”

Calling on public service leaders to take the lead, the Prime Minister added: “This is your command responsibility, you cannot devolve it to your subordinates, you cannot leave it to your procurement or financial officers. You are the boss, you are in charge.”

The Public Service Division yesterday announced several measures to strengthen integrity within its ranks. From today, all public officers will need to declare within seven days whenever they visit the local casinos more than four times a month or if they buy an annual pass. For certain groups of officers, tighter rules will apply.

While the Government is adapting its structure to new needs, Mr Lee said issues will increasingly straddle multiple ministries, as they are inherently complex and inter-related. Thus, Mr Lee outlined three approaches that the public service should adopt, so that it can adapt to these changes.

First, he said that the public service has to present a “seamless and coherent experience” to Singaporeans, as it is “frustrating for the public to deal with multiple agencies and conflicting policies. And over time, the public will lose trust in the (public service) if it can’t figure out itself”.

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