The coverage provides reimbursement for expenses resulting from medically necessary hospitalization due to Covid-19 infection in both public and private hospitals. The reimbursement will be made in accordance with the benefits, terms and conditions of the customers’ respective medical plans.
As part of its commitment to putting its customers first and protecting their long-term interest, Great Eastern will provide the Covid-19 coverage with no impact on the benefits of the policyholders’ medical plans. Claims made under the program will not reduce the overall annual limit and overall lifetime limit of the medical plans. There will be no additional premiums or insurance charges to pay, nor will any claims made affect future medical repricing, if any.
Since the onset of Covid-19, Great Eastern has introduced multiple initiatives to support its customers on every journey during these unprecedented times. The RM2 million Financial Assistance Program which was announced in February 2020 was fully utilised. The RM1 million Covid-19 Vaccine Fund was launched in March 2021 to help its customers mitigate the effects of the pandemic. An additional RM500,000 fund offering complimentary daily hospital cash benefits and death benefits was also set up to help the general public who are non-Great Eastern customers.
As part of the Covid-19 Relief Program, the Deferment of Premium Payment initiative allows eligible Great Eastern policyholders to defer their regular premium payment for three months. This is to ensure policyholders continue to have insurance protection despite being impacted by financial difficulties. The program is ongoing and has been extended to Dec 31, 2021 from Dec 31, 2020.
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