3,752 MDRT From AIA

 

AIA Group Limited last week announced having reached a total of 3,752 agents registered as Million Dollar Round Table (MDRT) members on 6 May 2015, positioning AIA as the top ranking multinational company on the prestigious MDRT membership list.

PT AIA Financial (AIA) secara konsisten meningkatkan jumlah agen (agency) di Indonesia yang menjadi anggota Million Dollar Round Table (MDRT). Saat ini, AIA memiliki sekitar 200 agen yang masuk MDRT.

AIA will continue to support the development of our agents by offering a steady stream of high quality training programmes, hiring and retaining top talent, and providing the most advanced tools for enhanced efficiency and productivity. This sustained effort will not only be beneficial to our agents and our customers, but it will also contribute to further strengthen our position in the market.

In 2013, AIA extended this initiative and entered into a strategic partnership with GAMA International, an association dedicated to supporting the professional development of field leaders in the insurance and financial services industry. The programme provided AIA’s agency teamswith skills-based professional development and opportunities for peer-to-peer networking.

By2014, more than one-third of AIA’s agency leaders across the Asia region had completed the GAMA training.

In addition, AIA has been investing in new technologies that transform the agents’ day-to-day operations and dramatically enhance customer experience.As an example, the Group’s interactive point-of-sale (iPoS) enables agents to engage with customers anywhere and at anytime with the aid of a tablet, allowing an interactive and dynamic experience that significantly improves customer acquisition and retention.As a major innovation for the insurance industry, iPoSis currently available in 11 AIA markets.

AIA has also started to roll out a next-generation system that integrates a new interactive mobile office (iMO) platform with iPoS technology. The system with expanded functionalities will further enhance the quality of the interactions between AIA’s agents and customers to ultimately drive business growth.