A new agreement between Gibraltar BSN Life Bhd and Pos Malaysia Bhd will see dedicated officers placed at Pos Malaysia outlets to provide professional advice on insurance products. These financial services officers (FSO), who will be placed at selected outlets across the country, are jointly accredited and trained by Gibraltar BSN and Pos Malaysia.
The agreement, inked yesterday, marked the new distribution agreement for insurance products sold at Pos Malaysia branches nationwide. This collaboration brings a unique and differentiated model to our outlets, with FSOs utilising iPads and specialised workstations to serve customers, ensuring a seamless and comfortable experience for all.
Through the collaboration, Gibraltar BSN said it aimed to create a broader understanding about the benefits of life insurance and to educate customers on the advantages of financial protection.
Customers, it said, would have access to expert advice, be able to purchase insurance instantly via a simple process, and a range of affordable products to fit their individual needs.
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